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Supermax

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  • Supermax

    Bruce and the tech from Laguna finally caught up with each other after almost 2 weeks of phone tag. Bruce ran the sander for the tech and after checking a few things, it was determined it’s the bushing, probably. They are going to send a bushing for Bruce to replace it. If he has a problem replacing it or that doesn’t fix the problem they will send someone to fix it. The tech said we can wait until January to attempt to fix it as we need it now and Bruce can’t physically fix it now. He was a super nice guy and answered any questions Bruce had. Great customer service.
    Betty

    "Congress needs to realize it is a government of the people, by the people and for the people. Not of the people, by the people and for Congress." - Dr. Benjamin Carson, Pediatric Neurosurgeon, Johns Hopkins Hospital

  • #2
    Two great customer service stories on this forum in a week. There is hope. Even in 2020.
    Scott
    Creator of fine designer sawdust.

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