No Saw Yet!!!!!!!!!!

[OH SURE]

I Have The Easy Lift And The Foot Switch And Some Fd Blades But No Saw!!!!!!! I Order A Dewalt 788 3 Weeks Ago At Home Depot And Was Told 7 Days Delivery.... Got The Call That Friday The Company Will Not Get It Till The Frist Week In April And Home Depot Will Not See It Till The Middle Of April.... Just My Luck....

[lucky788scroller]

ughhhhhhhhhhhhhhhhhhhhhhhhhhh sorry to hear that. Dale

[Dragon]

I know that feeling. So sorry.
Diane

[ozarkhillbilly]

Hang in there!! If nothing else we're here for you!

[kerry_nf]

We could all send you pictures of us using OUR saws if that will make you feel better. lo

[kerry_nf]

I personally wouldn't wait that long. I'd cancel the order and get one from Amazon.com

[Minnesota scroller]

I personally wouldn't wait that long. I'd cancel the order and get one from Amazon.com

I have to agree. I have found that Home Depot online customer service stinks. I bought a belt sander online and after a couple weeks I had a problem. They have a 30 day return policy. But man, what a pain in the neck. It took them over a month to pick it up and another month before I got a refund. It worked out in the end, but never again. They seem to think nobody is ever in a hurry.

[Rivari]

If it were a Hawk you had ordered you would be knee deep in sawdust by now, dang sorry to rub salt in a wound.

Have faith your saw will arrive, until then use your foot pedal wisely and watch the Kobolt 500 NASCAR race today and make motor noises with your lips.

[chrispuzzle]

Is this Dewalt's Month of Horrors or something? It seems that just about every problem you could have with a 788, someone's having this month...

Chris

[miamw]

I'd cancel the order and go to Lowe's. I ordered mine through them. They told me 10 days until they got the order in, but it only took them 3 to get it and call me. They even matched the price I saw for the saw at another store, plus 10% off.

Whatever you do, I hope you get a saw soon!

[Kevin12]

I'm still waiting for my replacement 788 to get in to Rockler. (The first one vibrated like crazy.)

I was considering buying a Ridgid router from Home Depot, but maybe I should re-think that!

<heavy sigh>

[Rivari]

Man if I had a penny for every gripe I hear about Dewalt and that 788 I would be able to afford...ah....Dewalt 788! You pay for a product but your also paying for quality support, Dewalt makes a nice product but the support as it appears is lacking greatly. So many good saws out there, I'd rather have a middle rung saw with good support than an alledged good saw with poor support. Just my take, Dewalt owners you may now throw fruit at me.

[lucky788scroller]

Throw fruit???????? Are you crazy??? I'll throw thousands of used up blades that Ive used up on my banana colored saws!!
It is true that there is always the bad reports about any tool, and you never really hear about all the good ones.Its like that in everything, from cars to candy bars.
I will agree that the service we keep hearing about sucks, and is unacceptable.I dont know if maybe the poor service thing is just on the ones we hear about and theres many good service calls that go unmentioned or not, but either way,they better get on top of it.I have been pretty lucky with my yella saws, I had a "dust in switch " headache a few years ago, but nothing else. Dale

[Rivari]

Dale, just stating what I have heard too many times over by Dewalt owners. Them yellow things do some god work with good hands behind them but customer service should be at the top of the list when choosing a saw. Heck, those folks at Dremel treated me **** good when I had problem with that old beast.

Quality machines with quality service support cost a few extra bucks but in the end it is worth it.

[bearfretworks]

I understand what you are saying Rivari, my experience with DeWalt Service was a tad frustrating to say the least.

I do have to admit though, that getting TWO NEW SAWS to replace my busted one and the three months of waiting wasn't a bad resolution to the problem.....