The story continues....with an amazing and humerous twist!
Many of you have read my thread "A scrollers worst nightmare" and know of the problems I have had with my original DeWalt 788 and that I was finally given a brand new saw to replace it.
Well, the big brown UPS truck stopped by a couple nights ago and left another brand new DeWalt 788 scrollsaw on my doorstep. I now have 2 brand new saws.
I must be honest here, I did think briefly about keeping them both and not saying a word. However, that is not the right thing to do so I called the Black and Decker Distribution Center that shipped it to me. The agent on the phone was extremely professional and helpful, but he could find no reference to this shipment in his system. He took down all my contact info and promsed to check into it and let me know what he discovers.
I did tell him I was more than happy to keep it if he could not find a paper trail.
So, after 3 months of waiting for a working saw, they begin to fall from the heavens like cats after a tornado!
I'll keep you posted as this new twist develops.
Many of you have read my thread "A scrollers worst nightmare" and know of the problems I have had with my original DeWalt 788 and that I was finally given a brand new saw to replace it.
Well, the big brown UPS truck stopped by a couple nights ago and left another brand new DeWalt 788 scrollsaw on my doorstep. I now have 2 brand new saws.
I must be honest here, I did think briefly about keeping them both and not saying a word. However, that is not the right thing to do so I called the Black and Decker Distribution Center that shipped it to me. The agent on the phone was extremely professional and helpful, but he could find no reference to this shipment in his system. He took down all my contact info and promsed to check into it and let me know what he discovers.
I did tell him I was more than happy to keep it if he could not find a paper trail.
So, after 3 months of waiting for a working saw, they begin to fall from the heavens like cats after a tornado!

I'll keep you posted as this new twist develops.
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