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  • from nightmare to

    The story continues....with an amazing and humerous twist!

    Many of you have read my thread "A scrollers worst nightmare" and know of the problems I have had with my original DeWalt 788 and that I was finally given a brand new saw to replace it.

    Well, the big brown UPS truck stopped by a couple nights ago and left another brand new DeWalt 788 scrollsaw on my doorstep. I now have 2 brand new saws.

    I must be honest here, I did think briefly about keeping them both and not saying a word. However, that is not the right thing to do so I called the Black and Decker Distribution Center that shipped it to me. The agent on the phone was extremely professional and helpful, but he could find no reference to this shipment in his system. He took down all my contact info and promsed to check into it and let me know what he discovers.

    I did tell him I was more than happy to keep it if he could not find a paper trail.

    So, after 3 months of waiting for a working saw, they begin to fall from the heavens like cats after a tornado!

    I'll keep you posted as this new twist develops.
    ‎"Orphans are easier to ignore before you know their names. They're easier to ignore before you see their faces. It's easier to pretend they're not real before you hold them in your arms. But once you do, everything changes."

    D. Platt

  • #2
    ROFL....make sure you take the good parts from both and make one good saw.....
    Kevin
    Scrollsaw Patterns Online
    Making holes in wood with an EX-30, Craftsman 16" VS, Dremel 1680 and 1671

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    • #3
      Nice. Sometimes I feel vengeful against some of these companies for the way I am treated. I like to be honest, but if they are not good to me, I'd never have said a word. I'd have pushed the box into the corner and left it there for at least 6 months or maybe a year then sold it. I'm in the middle of a very similar anger issue with a different company and different tool myself, but unfortunately it won't fair with them sending me back two. I just want my money back, so why is it taking so long???
      Jeff Powell

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      • #4
        That did make me chuckle. I don't blame you for being a little tempted. Talk about mixed emotions, huh? A person is usually better off doing the proper thing. Like they say, "what goes around, comes around". That is one mixed up outfit. I wonder how much longer they'll be in business.
        Mike

        Making sawdust with a Dremel 1680.
        www.picturetrail.com/naturephotos

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        • #5
          Hey, wait a minute. I ordered that saw and have been looking for the truck every night. I'll send you my mailing address and you can just ship it to me!
          Mike

          Craftsman 16" VS, Puros Indios and Sam Adams!
          Scrollin' since Jun/2006

          My Gallery

          http://scrollcrafters.com (reciprocal links welcomed)

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          • #6
            Well........no new saws have showed up since my last post.but I've heard nothing either on the one I called in about soooooo........I guess the second new saw is mine to keep. I now have a back-up. One more and I'll be tied with lucky788!!!

            DeWalt was a tad slow out of the gate but I am very impressed with their finish!
            ‎"Orphans are easier to ignore before you know their names. They're easier to ignore before you see their faces. It's easier to pretend they're not real before you hold them in your arms. But once you do, everything changes."

            D. Platt

            Comment


            • #7
              Barry I always need a spare anchor on the boat if you want to rid yourself of the second saw.
              Todd

              Hawk G4, Dremel 1800

              Quando Omni Flunkus Moritati

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              • #8
                You can almost say now that blessings DO come after a downpour!!
                Cheers. Teresa .

                Comment


                • #9
                  Geez and I just bought mine. Would have given you a fair price for it.
                  Diane
                  Dragon
                  Owner of a nice 21" Excalibur
                  Owner of a Dewalt 788
                  PuffityDragon on AFSP

                  Comment


                  • #10
                    Originally posted by Dragon
                    Geez and I just bought mine. Would have given you a fair price for it.
                    Diane
                    I think Barry better keep the extra as a spare, just in case.
                    Mike

                    Making sawdust with a Dremel 1680.
                    www.picturetrail.com/naturephotos

                    Comment


                    • #11
                      Barry, this is your reward for all the trouble you went through.
                      Kelly
                      "All our dreams can come true, if we have the courage to pursue them." Walt Disney

                      Comment


                      • #12
                        Sometimes the universe just seems to give you gifts. Accept them gratefully.


                        With a giggle.
                        Kevin

                        Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind. -- Dr. Seuss

                        NEW DeWalt 788 and that old, Jimmy- Jerry- and Kevin-rigged Delta 40-560

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                        • #13
                          Barry,
                          Remember Murphy's Law. I can almost guarentee that if you get rid of it you will have problems with the one you have!

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                          • #14
                            Barry on the serious side here, if you don't think you will ever need that thing for parts you may want to consider donating it ot one of the local HS wood shops. You and I grew up here so what better way to further our hobby. I know the Mat-Su school district teaches scroll sawing....perhaps a call to the ASD is in order to see if they do too? Its the Alaskan way my friend!
                            Todd

                            Hawk G4, Dremel 1800

                            Quando Omni Flunkus Moritati

                            Comment


                            • #15
                              Originally posted by Rivari
                              Barry on the serious side here, if you don't think you will ever need that thing for parts you may want to consider donating it ot one of the local HS wood shops. You and I grew up here so what better way to further our hobby. I know the Mat-Su school district teaches scroll sawing....perhaps a call to the ASD is in order to see if they do too? Its the Alaskan way my friend!
                              I have thought about that Todd, but will most likely take it with me on my drive to MN in a few months. As I do this for fun AND profit, not having a saw when one breaks is a painful and costly experience. I was planning to buy a Hawk for back-up once I relocated, but am going to consider this new saw a BLESSING that will fill that role (gee, this thread will probably be locked now .....).

                              Don't know if I'll be making any coin in MN, but have shipped some orders down already - both scrollwork and pens - and have a few very satisfied bankers and real estate agents.

                              Thanks to all for your kind words.
                              ‎"Orphans are easier to ignore before you know their names. They're easier to ignore before you see their faces. It's easier to pretend they're not real before you hold them in your arms. But once you do, everything changes."

                              D. Platt

                              Comment

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