I have been limping my stock blade clamps through recent projects and I finally got off my butt to call RBI and ask what is going on with these things. Thinking I would have to try to explain what the problem was and beg for help I was pleasently surprised that this was not the case.
I spoke with Tony there at Hawk and it was a hassle free exchange and I have new clamps in route today. There is alot to be said for good customer service and product support like this.
As a final note, the blade clamps for the G4 have changed...again (that might be old news). The stock clamps I received were the aluminum block type with the hex head screws on the side, the new ones look completely different. I highly suggest anyone having any issues give them a call, they are fast, friendly and leave you with a good feeling.
I spoke with Tony there at Hawk and it was a hassle free exchange and I have new clamps in route today. There is alot to be said for good customer service and product support like this.
As a final note, the blade clamps for the G4 have changed...again (that might be old news). The stock clamps I received were the aluminum block type with the hex head screws on the side, the new ones look completely different. I highly suggest anyone having any issues give them a call, they are fast, friendly and leave you with a good feeling.
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