No announcement yet.

Question about wood supplier

  • Filter
  • Time
  • Show
Clear All
new posts

  • Question about wood supplier

    Has anyone used Heritage Wood Specialties online? I found a link to it the other day and was needing some cherry wood so placed an order. That was Tues. I haven't heard anything from them - no email confirmation - or anything. They took my money out of Paypal but when I emailed them to find out how long it takes, I haven't heard from them. Has anyone gotten anything from them? How long does it take to get an order?
    Thanks, Celia

  • #2
    Celia, I have never ordered from them but several members here have. I have never heard anything bad about them. You should be o.k. by going through Paypal. I believe they are under new ownership. The phone number I have for them is: 1-800-524-4184. I would give them at least a week, then contact paypal if you hear nothing.
    Mick, - Delta P-20

    A smile is a small curve that straightens everything out.


    • #3
      OK, thanks. And thank you for the phone number.


      • #4
        Received an email from them this morning. My order is supposed to be shipped this week. Thanks all for your help.


        • #5
          Hi Lilcee, I have ordered form them several times and have not had any problems.
          Proud new owner of an EX-21



          • #6
            I've been using Heritage for years now, and I have no complaints with the quality. the shipping can take time, but is well worth the wait. If there's anything wrong with your order, They'll make it right at no cost to you. I had some basswood come through that had some blemishes, and they shipped out better stuff with no questions asked...
            Great company...!!!

            The limits of the imagination are imaginary.
            No task is too tedious for Art.
            Rock and Scroll

            My Gallery

            My Website
            Featherwood Woodcrafts


            Unconfigured Ad Widget


            Latest Topics


            • will8989
              Reply to San Antonio Rock N’Roll
              by will8989
              He did the Baltimore run in October and finished in a little over 10 minutes. Of course it’s a very hilly course here and flat in San Antonio. Very proud of all of them.
              Today, 01:10 AM
            • Rodney Brown
              Reply to San Antonio Rock N’Roll
              by Rodney Brown
              Congrats to all. I'm doing good to run to the bathroom! 😅
              Yesterday, 09:50 PM
            • will8989
              San Antonio Rock N’Roll
              by will8989
              Its a marathon not a dance. My 14 year old grandson ran a 8:50 mile in the 10k and finished 150 out of 1550 runners! My 12 year old granddaughter ran a 11:16 mile and came in 661 out of 1600 runners. Beat her mother by 100th of a second! I’m sure Sarah let her cross the line first. Tomorrow is the...
              Yesterday, 03:05 PM
            • will8989
              Reply to Today’s market
              by will8989
              I’m toast! All orders picked up, almost everything sold from the table. Did I say something about taking off tomorrow​​​​​? Nope....
              Yesterday, 02:54 PM
            • tgiro01
              Reply to Ornament Exchange 2021
              by tgiro01
              I must apologize to everyone on the list. I'm afraid my ornaments will be late. Thursday afternoon, Connie got checked into the hospital with congestive heart failure. Between that and her alzheimers, it has been an interesting couple of days. Once she is released from the hospital, she will go to an...
              Yesterday, 01:58 PM