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  • Question about wood supplier

    Has anyone used Heritage Wood Specialties online? I found a link to it the other day and was needing some cherry wood so placed an order. That was Tues. I haven't heard anything from them - no email confirmation - or anything. They took my money out of Paypal but when I emailed them to find out how long it takes, I haven't heard from them. Has anyone gotten anything from them? How long does it take to get an order?
    Thanks, Celia

  • #2
    Celia, I have never ordered from them but several members here have. I have never heard anything bad about them. You should be o.k. by going through Paypal. I believe they are under new ownership. The phone number I have for them is: 1-800-524-4184. I would give them at least a week, then contact paypal if you hear nothing.
    Mick, - Delta P-20

    A smile is a small curve that straightens everything out.


    • #3
      OK, thanks. And thank you for the phone number.


      • #4
        Received an email from them this morning. My order is supposed to be shipped this week. Thanks all for your help.


        • #5
          Hi Lilcee, I have ordered form them several times and have not had any problems.
          Proud new owner of an EX-21



          • #6
            I've been using Heritage for years now, and I have no complaints with the quality. the shipping can take time, but is well worth the wait. If there's anything wrong with your order, They'll make it right at no cost to you. I had some basswood come through that had some blemishes, and they shipped out better stuff with no questions asked...
            Great company...!!!

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