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  • #46
    Thank you for letting the SSW team know the issue that you are having with copying larger patterns. For the swordfish pattern in particular, scrollers can print out or photocopy the swordfish from the pullout (about six 8 1/2" by 11" pages) and tape the pages together to form the entire pattern.This then can be adhered directly to the wood with a repositionable spray adhesive. In addition, office supply stores can scan your entire pattern pullout and print it out on one page just for a few dollars. Thanks again for sending us your feedback, and happy scrolling!

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    • #47
      What a non answer answer. You told us to do what we are already doing. Good thing I don’t dismiss my customers the way you just dismissed us. I would have no business.
      Last edited by will8989; 08-21-2021, 10:10 AM.
      Betty

      "Congress needs to realize it is a government of the people, by the people and for the people. Not of the people, by the people and for Congress." - Dr. Benjamin Carson, Pediatric Neurosurgeon, Johns Hopkins Hospital

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      • #48
        Originally posted by rottier View Post
        Thank you for letting the SSW team know the issue that you are having with copying larger patterns. For the swordfish pattern in particular, scrollers can print out or photocopy the swordfish from the pullout (about six 8 1/2" by 11" pages) and tape the pages together to form the entire pattern.This then can be adhered directly to the wood with a repositionable spray adhesive. In addition, office supply stores can scan your entire pattern pullout and print it out on one page just for a few dollars. Thanks again for sending us your feedback, and happy scrolling!
        Like Betty, I considered this to be a poor response from a customer service representative and believe you have missed totally the issue. One of the main reasons people buy the magazine is for the patterns. If they are not easy to work with and copy, they won’t bother and will quit buying the magazine. If that happens with enough readers/ subscribers the magazine will shut down. Unfortunately more and more magazines are being lost. This is the last one for scrollers. I would hate to lose it. I am relatively sure that the bulk of your audience is not young, tech savvy individuals who own large copiers and equipment to easily make copies, especially large copies. I am sure many if not most are retired and on fixed budgets so to say you can copy for a few dollars may not be true for many on a fixed income. Pasting together parts and pieces may not be quite as easy with 50, 60, 70 year old eyes as it is when you are 20 or 30. 😏

        Fortunately for me, I own a large printer and copier. I am tech savvy and can work to get copies I need if I really want to copy a pattern. I can afford to go spend a few dollars on a large copy at the office supply store. HOWEVER, I still find that it is a pain to do so with many of the patterns. The request is a simple one, to see if you can make it easier. I personally HATE when the pattern is broken up into pieces that need to be taped together. I would much rather be able to have it smaller but one piece that I can then scale up, or better, download at full size to then print as needed at home or to send to an office supply store via email to print out. Honestly, there are a lot of tech improvements that could be utilized to make it easier for you to deliver the product to your end users but, for whatever reason, the magazine seems stuck in “the old ways” much more than your client base. There are easier ways to do the patterns then the big bulky sheet. We would simply like to see those considered. Clearly from this response that is not being done.
        Last edited by meflick; 08-21-2021, 01:21 PM. Reason: Typos (but I probably missed some) 😉
        Melanie from East TN

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        • #49
          I'm going to have to agree that the Administrators answer fell short of addressing the multitude of concerns expressed on this thread, and similar ones. Creative Woodworks and Crafts magazine was a sad loss, and I would prefer this one not follow suit through inaction. The people on this forum are the die-hards. We've promoted this magazine through our own endeavors, defended it in debates, and want it to thrive. Please forum admins---listen, brainstorm, and try some new ways to approach things. We appreciate the variety of knowledge your readers have and how difficult that is, but we want to see this magazine and forum grow!
          Linda at www.ArtIngrained.com

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          • #50
            Betty, Melanie, Linda very well said. Thank you. I could not have said it any better. The only thing I would add is many readers live in rural areas. For me the nearest Staples is 1 hour and 15 minutes away so a copy service is not even an option.
            Scott
            Creator of fine designer sawdust.

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            • #51
              I don't know if the admin is for the website or from the publisher. I agree not a great response.
              Rolf
              RBI G4 26 Hawk, EX 16 with Pegas clamps, Nova 1624 DVR XP
              Philosophy "I don't know that I can't, therefore I can"
              Proud Member of the Long Island Woodworkers Club
              And the Long Island Scrollsaw Association

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              • #52
                I can’t tell you how many times I deleted what I wrote until I posted what I did. Your comments were much more generous than I was. It just baffles me they took so long for a non answer. They are doing a lousy job of filling the shoes of Shannon, Melanie and Bob. There is another site for SSW and there is a lot of new people getting into scrolling. If they expect to compete with today’s technology they really need to step up their game. ARE YOU LISTENING!!!
                Rolf, does it really matter where they are from? Being ignored is being ignored no matter who does it. On another note, I hope you are safe from the hurricane. It missed us completely.
                Last edited by will8989; 08-22-2021, 09:11 AM.
                Betty

                "Congress needs to realize it is a government of the people, by the people and for the people. Not of the people, by the people and for Congress." - Dr. Benjamin Carson, Pediatric Neurosurgeon, Johns Hopkins Hospital

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                • #53
                  It seems the magazine is only interested in their advertisers that’s where there money is, RJ
                  Life Begins @ 190 MPH

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                  • #54
                    If there are no buyers of the magazine there is no magazine for advertisers. First rule of business I learned 30 years ago, don’t ignore your customers.
                    Betty

                    "Congress needs to realize it is a government of the people, by the people and for the people. Not of the people, by the people and for Congress." - Dr. Benjamin Carson, Pediatric Neurosurgeon, Johns Hopkins Hospital

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