wildwood designs

[Eric]

Hi, I know we have went down this road before but they just don't seem to get it right with my stuff. first time they messed up and their responce was their computers do not make mistakes and changes order even though I sent them e-mails proving so, now this last order they sent me the wrong blades when everything clearly states differently so I'm going to have to send it back but found out the hard way that orders over a certain amount they only send them UPS increasing my shipping fees by double and payign a COD fee. So ok I need to find a place to take my business else where were they will get it right the first time. Solan would be my first choice but they do not deliver to Canada. So what are other good choices? I like to order patterns but mostly Olson blades as they are way cheaper in the states than over here even after the exchange and all. 1 pack goes for 7 to 8 dollars canadain versus 2 dollars us. So maybe this should be what are good places to shop for scroll saw products?

Eric

[Mick Walker]

Eric try this one, don't know if they send to Canada though.
www.scrolleronline.com. 1-800-486-6053
I have always had good luck with anything I order from them.

[Marsha]

Hi Eric, I know the frustration you are having with Wildwood, unfortunately there are no great suppliers in Canada, at least in my opinion. I have used Kidder supply for clock fit ups, but they are much more expensive then anyone in the States. I think Workshop supply sells Olson blades, but I've never purchased blades from them. I really like the Berry Basket for patterns, most of them are downloadable if you have a credit card. If you look over here on the left under Scrolling Community, click on Other Great sites, there are some retailers listed there.
Hope this helps,
Marsha

[lucky788scroller]

in the SAW directory, it lists a few canadian blade sources, one being Ford Enterprises in London ON .I dont know how far you are from Ontario, but do a google on them, they may have what you are looking for.There are also a number of pattern suppliers listed in Canada in the SAW directory. If you are having trouble finding supplies in Canada, maybe by joining SAW you might find their resource book worth the registration fee alone.If your not familiar with the scrollsaw association of the world, go to www.saw-online.com and browse the site, you might find a few suppliers on their resource list. Dale

[Buzz]

Wildwood and blades.

I too, have had my problems with Wildwood. At this point in time I would not recommend them for a supplier. They do not seem to have the business acumen the previous owner(s) had.
One place to buy blades might be Steebar.

http://www.steebar.com/Supplies/Tigerteeth.html

Another source would be Wooden Teddy Bear.

http://www.woodenteddybearonline.com/index.html?token=1845750517-1902405991-478700104&A=1&B=Home

Hope this helps.
Buzz

[novascroller]

so far i've placed 2 orders with Wildwood and they're now at strike 2. 1st order took 6 weeks to be delivered with no email responses as to why the wait. 2nd order i tried to add an item that i couldn't order on their website. i emailed them
twice, no response.

[Eric]

Thanks for the links, I like the wooden teddybear one, request a catalog from them anyone have any feedback regarding their service?

Eric

[lucky788scroller]

You would be happy with the service from WTB I'm sure. They have many many patterns, but they dont cover the bases as extensively as wildwood when it comes to hardware, clock components ect. as for blades, Mike should be able to give you a price quote with shipping to your home. Dale

[Rivari]

Wow whats happened here?

I've been gone awhile but I am surprised to hear that WildWood is having problems. My experiences with them was always good, did I read correctly that they are under new owners?

[William Young (SE BC)]

I used to get two Wildwood catalogs to my USA post box just over the border on a regular basis for about the last ten years .
One in my name and one in a friends name . The reason being that we would get our catalogs much quicker than having them sent to our Canadian address.
Since they moved I have never received a single copy. With all the bad reports of their shortages and lack of service (which I also experienced about 6 months ago) and not answering emails etc , I am not even going to ask them why my catalogs are no longer mailed to me.
I have given them thousands of dollars worth of business over the years and they used to have the best service and best prices of anyone.
It's a a shame to see what once was the best scrollsawing related parts and pattern supplier go by the wayside the way they have done since they moved.
W.Y.

[Buzz]

Wildwood Designs

Yes, they are apparently under new ownership. They used to be in Richland Center and one of the first times I called them about the catalog/Email problem I was told that they are now in Janesville, WI
Buzz.
PS. I guess I'm just getting tired of fighting with them for the chance to spend my money there. There are many other fine companies out there that do want and appreciate my business!

-Buzz: I edited the company owner's name due to liability issues that were brought to the mod's attention. If the ownership is important to someone, I'm sure they can find the name through proper channels.
Respectfully
Marcel (with a moderator hat on)

[Greenfield_Bob]

Bill, I have gotten 2 catalogs for the last 2 or 3 years ( I have no idea why ) and I am still getting 2 of them.

Bob

[William Young (SE BC)]

It's just a guess but with my last name being "Young" it is possible that they are mailed in alphabetical order and if they are cutting back on their catalogs as much as they have on their stock then there would be no hope for me to get any more catalogs being at the far end of the alphabet.
W.Y.

[sheltiecarver]

Thanks for the links, I like the wooden teddybear one, request a catalog from them anyone have any feedback regarding their service?

Eric

Eric,
I don't know where you live, so the speed of delivery may vary, but I find them to be speedy (less than a week, to California) and accurate - also very easy to get along with. As was mentioned, though, their catalog is not extensive (yet).
Sandy

[Eric]

I'm glad to see I'm not the only one here having issues! It's really too bad that something this good gone so bad. All these suggestion makes me think that we should start our own list of good places to shop. Maybe we can convince Bob to add a section to this forum for scroller's resource where it lists all the places we shop at so when we are looking where to buy something we can consult this list as well as see if it is recommended by our peers or not. This way deserving businesses get our money and we don't get ripped of by the bad ones. what do you think?

Eric