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Rolf, Richard Boehl at QTE says the next shipment is expected soon and a new unit will be sent to me. From the comments in this thread it looks like it will be safe to plug the saw into the Festool. I wish I knew what caused the failure. If operator error, I don't want it to happen again....
The lack of service facilities is an industry wide problem not just in the SS world. To find tech savvy factory support is rare.
I am fortunate that I can fix most anything myself. I don't have a Pegas saw or I would dig into one. The big problem is most tools like Pegas are sold by distributors...
As a Pegas dealer, I think I will chime in on this thread. It was a huge mistake to let Bob Duncan go, but I don’t know the circumstances. I Had a customer with a tension lever problem. I sent a new lever, but there was a question on how to replace it. They passed my email on to someone and he...
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Hi Carl. Kind of like life huh?
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