Dropped my Dremel off last week Thursday (20th) and it was waiting for me when I got home today.
Not only was it fixed and shipped out the same day, but they included a package of blades and 5 or 6 pattern sheets from some old scroll saw magazine I've never heard of.
The great thing about the patterns is they have toy trucks that I can make for my nephews birthday next summer. There are about 5 or 6 different ones. There were some other great things but I really am looking forward to making the trucks.
I have to say I was disappointed my saw died, but they more than made up for it with the very fast and extremely pleasant way they took care of things. They cemented my relationship with them, that's for sure. I love my dremel rotary tool and now my saw is back and working. And it didn't cost me a thing to have it fixed.
Not only was it fixed and shipped out the same day, but they included a package of blades and 5 or 6 pattern sheets from some old scroll saw magazine I've never heard of.
The great thing about the patterns is they have toy trucks that I can make for my nephews birthday next summer. There are about 5 or 6 different ones. There were some other great things but I really am looking forward to making the trucks.
I have to say I was disappointed my saw died, but they more than made up for it with the very fast and extremely pleasant way they took care of things. They cemented my relationship with them, that's for sure. I love my dremel rotary tool and now my saw is back and working. And it didn't cost me a thing to have it fixed.
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